Dor Raw Luxury has a mission of providing exceptional customer service for each order. If, for any reason, you are not completely satisfied with your order, please return or exchange any items in new and unused condition and with Dor Raw Luxury and designer garment tags still attached within 14 days of purchase. You can return your items free of charge by using the UPS return label provided you with your order. If you have any questions, please e-mail to hello@dor.design before physically sending the products right back to us